In the complex and competitive communications industry, many of the world’s largest telecom and entertainment players turn to Amdocs for customer care, billing and order management systems. At the $3.6 billion company, more than 24,000 employees serve customers in over 90 countries. Challenge: Long scoping and development times failed to keep pace with the rate of change happening within Amdocs’ client organizations.
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- In the complex and competitive communications industry, many of the world’s largest telecom and entertainment players turn to Amdocs for customer care, billing and order management systems. At the $3.6 billion company, more than 24,000 employees serve customers in over 90 countries. Challenge: Long scoping and development times failed to keep pace with the rate of change happening within Amdocs’ client organizations.